Home > Precision AG > 2020 Support Packages

• 3-Months
• 6-Months
• 1-Year
• 2-Year
• 3-Year

• 1-Year
• 2-Year
• 3-Year

• 1-Year (No Charge)

• 1-Year Access
• Requires John Deere 450 radio and receiver activated to RTK Level

• Unlimited phone, email, text message, or Remote Display Access (JDLink subscription with proper hardware required) support on Precision Farming Equipment.
• Unlimited software updates on displays, receivers and attached rate controllers.
• Backup data to Operations center.
• First 50 purchasers who guarantee either all-in single pass acres or partial multiple pass acres without JDLink or competitive displays, will receive free one year use of Mobile Data Transfer stick ($295 value) to wirelessly backup data.**
• Take advantage of our economical one price plan for all-in single pass acres or for multi-pass/multi-tool/multi-operation data capture and productivity [Spring Prep/Plant/Spray/Harvest/Fall Tillage]
• Customers not enrolled in a remote support package will be charged hourly field rate per call with a $65.00 minimum.

• Validate pre and post season data
• Correct data errors (clean and format correctly)
• Make sure prescriptions are in correct format
• Load prescriptions to data card or USB drive
• Verify prescriptions load to machine
• Backup of data to external device or Operations Center
• Printout of field maps

Includes 1 session, one-on-one hands-on training, delivered by the Integrated Solutions team Set up of MyJohnDeere.com account if needed Data management process review for cloud-based storage platforms Set up and practice wireless data transfer to ease of connectivity

START UP SUPPORT

Start Up Support

• Hook tractor to planter at farm (hydraulics and electronics)
• Level hitch, set depth per customer preference
• Review in-cab controls and planter monitor with customer
• Ensure planter system set
• Section control paremeters set for planter on/off times-if applicable
• Configure seed monitor homepages on display
• Planter Controller software updated
• Down force parameters reviewed and set to customer preference
• Pass-to-pass guidance accuracy performed in-field
• Variable rate paremeters set
• Castongia Tractor Representative on site for startup

• Pre-season sprayer field start up
• Machine software/controller updates via Service Advisor on Sprayer
• Documenation set up
• Review in-cab controls and monitor with customer
• Perform pass-to-pass guidance on sprayer
• RowSense™ guidance hookup; test sensors, and calibrate (if applicable)
• AutoTrac™ Calibration
• Wireless data transfer setup
• Section Control Setup
• Remove historical data from display (if needed)
• Castongia Tractor Representative on site for startup

• Pre-season combine field start up (Corn or Beans)
• Corn head/platform hookup to combine and test
• Feeder house faceplate adjustment
• Base threshing and separator machine settings
• Review in-cab controls with customer
• Chopper/spreader base adjustment
• RowSense™ guidance hookup; test sensors on corn head if applicable
• Perform pass-to-pass guidance on platform
• Calibrate receive on combine
• Factory steering valve calibration and rear axle position sensor maintenance with S-Series combines
• Machine software/controller updates via Service Advisor on combine
• Castongia Tractor Representative on site for startup

FOR INTEGRATED SUPPORT
PLEASE CONTACT
Brian Duffy or Mike Herlitz
at (866) 92-CASTRAC